Privacy Policy

Collected Personal Data

RJ Kross processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Email address
• Phone number
• Data about your activities on our website
• Data about your browsing behavior across different websites (for example because this company is part of an advertising network)

Purposes of Processing

RJ Kross processes your personal data for the following purposes:

• Handling your payment for our services in the field of PLC-controlled switch heating systems.
• To be able to call or email you if this is necessary to perform our services.
• To inform you about changes to our services and products.
• To analyze how visitors use the website, in order to improve the website.

Data Retention Period

RJ Kross does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of a maximum of two years for data intended for contact and quotes, unless there is a legal obligation that requires us to retain the data longer.

Sharing with Third Parties

RJ Kross provides data to third parties only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data.

Your Rights

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent for data processing, if any, or to object to the processing of your personal data by RJ Kross, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to privacy@rjkross.com.

Security

RJ Kross takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via our contact page.